What Are The Benefits of Using Internet in Business

By Philip Yiga | April 2, 2018

Today, it’s very difficult for businesses to operate without using the internet and this mainly because the internet has greatly altered the operation of businesses in-terms of communication, marketing, advertising, employment and a lot more. So, in this article I’m going to provide you with different ways in which the internet can be used by your business and listed below;

 

1. Improved marketing and advertisement strategies for businesses: Today, businesses can actually use internet marketing strategies to get new customers and build customer trust while increasing workplace productivity. In fact, automation of marketing tasks and campaign tracking tools are very beneficial for small, medium and large businesses.

 

2. Improved business and workplace productivity: Businesses use internet-tools like; productivity tools, Process automation tools and marketing automation tools to increase on productivity in a workplace. In fact, internet-Apps like; Dropbox, Google Drive, SkyDrive, Google Analytics, Google Calendar and a lot more are very beneficial for any business today.

 

3. Allows businesses to provide services to clients at any time(24/7): With the use of the internet, clients can easily access business services at any time of the day or night since the internet runs all the time. This implies that businesses can market their products and services on the internet for 24-hours. For example, companies like Facebook, Google and Amazon have become very successful today because they are open to people for 24-hours. Additionally, an eCommerce website or blog can sell to any person at any time of the day or night hence improving on business productivity.

 

4. Improved customer support: Improved customer-support is actually the most essential part of any business and today chat-plugins and social-media pages are helping companies solve customer problems efficiently and at a less cost. In fact, companies that think about their customers will get a competitive-advantage over others.

 

5. Increased remote staff or outsourcing: today, businesses can easily hire anyone around the world to accomplish certain tasks by simply using the internet. In fact, hiring remote staff reduces operational costs and even helps businesses to get the best professionals for a given task. For example, if a business is looking for a website-designer or App-designer then they can easily hire these people over the internet using platforms like Upwork and freelancer.

 

6. Easy employee training and development: the internet also provides various online-courses that can be easily accessed by employees’ in order to improve on their working-skills. In fact, employee training and development is very important for growing and running a business successfully and there as multiple online-companies providing skills training and development programs for all kinds of businesses/organizations.

 

7. Improved employee engagement: Using internet applications and tools also helps to encourage employees to use their knowledge and work efficiently for the development of the business. For example, employee engagement tools like Skype facilitate for quick and easy communication which in-turn improves on their productivity at the workplace.

 

8. Increased internet banking: There are multiple internet-services today that will enable business-owners to speed-up business transactions like; internet banking, payment wallets, mobile banking, POS machine and a lot more. These services enable businesses to pay, transfer and even receive money from customers. Additionally, businesses can also digitally pay employees using the internet and online payment-gateways on websites enable customers to order for products and pay for them while at home.

 

9. Improved business consultation: All businesses have challenges/problems that require solutions inform of facts and data. So, the internet will easily provide you with multiple suggestions or solutions to a business-problem. In fact, there is a lot of information and knowledge for small, medium and large businesses on the internet and you will just have to search Google to find these solutions.

 

10. Easy business growth: It’s actually very hard for small business owners to grow their businesses after starting them in case they lack money and marketing-strategies. However, with the use of the internet you can easily market, make sales and even improve customer support in-order to grow your business worldwide within 1-to-2 years. In fact, the whole world is always searching daily on Google and Bing for quality services and products which gives small–businesses a chance to compete with bigger companies on the same market.

 

11. Customer management systems: These are tools or applications that allow business-owners to find what market and sell to their customers. In fact, these systems allow businesses to collect and view past feedbacks and market responses for a particular service or product in-order to solve any problems and manage relationships between the customers and company.

 

12. It Provides cloud-storage for businesses: Cloud-storage is an internet service that helps businesses to manage and store information about marketing-strategies, customers, employees, inventory-data and a lot more by use of cloud-storage-applications. In fact, cloud-storage even allows you to manage, secure, access and share business data anywhere around the world from any device. For example, Google-Drive, Dropbox and One-Drive are cloud storage technologies that can be used to store, access and even share information anywhere.

 

13. Online accounting, invoice and bookkeeping services: the internet also offers various online accounting, invoicing and inventory management services or software that will enable business owners to manage, create and even send invoices to clients quickly without wasting time. For example, Freshbooks, QuickBooks, Kashoo, Outright and Xero are cloud-based software that will allow business-owners to create, manage and send invoices to customers easily.

 

14. Online Scheduling Tools: The internet actually offers several online scheduling tools that are used to manage clients inform of making appointments. In fact, online scheduling tools help to save business and client time, help to improve workplace productivity and also maintain a healthy relationship with customers. Examples of online scheduling-tools include; Google-calendar, assistant and a lot more.

 

15. Online Meetings and Video Conferencing: With the internet, you can do online-meeting via video-conferencing, screen-share, chats and presentations in real-time with the help of video conferencing applications like Skype, Microsoft Office 365 video conferencing and a lot more.

 

16. Social networking services for business: The internet is full of social-network platforms like Facebook, twitter, Skype, instagram and a lot more that help businesses to expand, market products and services and even learn new business skills. Additionally, social-networks also facilitate for quick and easy communication between businesses and customers.